Social Media & Directory Audit

Visibility Is Not Just About Your Website

Visibility Is Not Just About Your Website

Your website isn’t the only place people find you.

A Social Media & Directory Audit evaluates how your brand shows up across these platforms — and whether they’re supporting or weakening your visibility.

Profiles Optimized

Are your listings fully built out and accurate? Do they relate to the ‘tone’ of each platform?

Search Visibility

Are your profiles appearing when they should? Are they indexed and showing for brand search?

Posting & Engagement

Are you using updates, posts, and offers strategically? Is each platform getting optimized content for that platform?

Local Content

Are you posting local content for the areas you are servicing? (Yes, this is even for national and international brands!)

Search Engines Don’t Just Evaluate Your Website.

They evaluate your ecosystem.

If your business information is inconsistent, inactive, or incomplete across platforms, it creates mixed signals. And mixed signals weaken trust — both for users and for search engines.

Consistency strengthens entity clarity. Activity reinforces authority. Alignment improves visibility.

Directory Accuracy

Is your NAP (Name, Address, Phone) consistent everywhere?

Website Linking

The pages the user is sent to should reinforce current campaigns and other marketing efforts with tracking UTMs in place for data collection.

Buyer-Focused Content

Content should be engaging, targeted to what target buyers are interested in & what matters to them. Not our agenda.

Social Platform Visibility

Social media profiles often rank in branded search results — sometimes directly under your website.

But beyond rankings, social platforms are often the first place people go to research a business. They look at recent posts. They check reviews and comments. They ask friends or community members for feedback. They look for signs of activity and credibility.

An inactive or incomplete profile raises questions.
An active, aligned profile builds confidence.

We evaluate:

  • Profile completeness
  • Bio optimization
  • Link placement
  • Post consistency
  • Brand alignment
  • Highlighted services
  • Community interaction and review presence
Social platform visibility with social icons in neon colors.
Google Business Profile with Google location icons.

Google Business Profile Audit

Google Business Profile functions as both a search result and a social platform. It displays essential business information, reviews, photos, ads, and allows you to publish updates — linking users to your website, social channels, and current offers.

These profiles are no longer optional. Whether you operate as a service-area business or a physical location, knowledge panels are expected when someone searches for your brand, services, or products. If they don’t find accurate, optimized information there, they move on.

A Website & Market Presence audit influences:

  • Technical SEO remediation
  • Content restructuring
  • Entity reinforcement
  • Internal linking improvements
  • Local visibility strategy
  • ADA compliance alignment

Bing & Secondary Search Profiles

Google isn’t the only search engine shaping visibility. Bing and other platforms maintain their own profile ecosystems, and those profiles are increasingly referenced in AI-generated search results.

We evaluate setup accuracy, completeness, category alignment, and visibility across these platforms to ensure your brand appears consistent wherever it’s indexed. If your information varies from platform to platform, it creates fragmented signals — and fragmented signals weaken trust.

Bing and Secondary Search Profiles with Bing, Yelp, and other location directory icons.
Directory listings and citations with clipboards location icons.

Directory Listings & Citations

Online directories do more than list your business. They reinforce entity clarity.

Search engines — and especially AI-driven search systems — pull structured information from trusted directories like Bing, Yelp, industry databases, and local listing networks. When your Name, Address, Phone (NAP), services, categories, and descriptions are consistent across these sources, it strengthens your digital footprint.

Note that we are not talking about backlinks – we are talking about brand mentions. Two different things.

We review:

  • NAP consistency
  • Duplicate listings
  • Incomplete profiles
  • Outdated information
  • Industry-specific directories
  • Category and service alignment

Inconsistent citations don’t always cause immediate ranking drops, but they quietly dilute authority. Over time, that fragmentation affects local SEO performance and how confidently AI systems surface your brand in search results.

Don’t Be Shy – We Don’t Bite

Have questions? Want a quote? Not sure where to start?

There is no dumb question. We’re here to help, whatever your marketing questions may be.

Contact us, and we can schedule a time to chat, video conference, or whatever works for you. If you’re local, we know some great coffee and food places (mmm, coffee!).

We never sell or share your information. What you provide us is for us only.
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